Cookie Policy
Learn about how Wing Snob uses cookies and similar technologies
1. Introduction
This Cookie Policy explains what cookies are, how Wing Snob ("we," "us," or "our") uses cookies and similar technologies on our website wing-snob.click (the "Website"), and your choices regarding these technologies.
By using our Website, you consent to the use of cookies in accordance with this Cookie Policy and our Privacy Policy. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any significant changes by posting the updated policy on our Website with a new "Last Updated" date.
2. What Are Cookies
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
How Cookies Work
When you visit our Website, we may place cookies on your device. These cookies contain information that is transferred to your device's hard drive. Cookies allow us to recognize your device and remember information about your visit, such as your preferred language and other settings.
Types of Cookies
Session vs. Persistent Cookies
- Session Cookies: These are temporary cookies that expire when you close your browser. They help us track your activity during a single browsing session.
- Persistent Cookies: These cookies remain on your device for a specified period or until you manually delete them. They remember your preferences and actions across multiple visits.
First-Party vs. Third-Party Cookies
- First-Party Cookies: Set directly by our Website (wing-snob.click) and can only be read by our site.
- Third-Party Cookies: Set by external services we use, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience on our Website:
Essential Website Functionality
- Maintaining your shopping cart contents while you browse
- Remembering items you've added to your cart between sessions
- Keeping you logged in to your account
- Ensuring website security and preventing fraud
Performance Improvement
- Loading pages faster by caching frequently accessed content
- Reducing server load and improving website performance
- Optimizing our website based on usage patterns
User Experience Personalization
- Remembering your delivery location for accurate service availability
- Storing your menu preferences and dietary restrictions
- Customizing content based on your interests
- Displaying relevant menu items and promotions
Analytics and Statistics
- Understanding how visitors interact with our Website
- Identifying popular menu items and pages
- Measuring the effectiveness of our marketing campaigns
- Improving our services based on user behavior data
Marketing and Advertising
- Showing you relevant advertisements on other websites
- Tracking the effectiveness of our advertising campaigns
- Providing personalized offers and promotions
- Retargeting visitors who didn't complete a purchase
4. Types of Cookies We Use
Below is a detailed breakdown of the specific cookies we use on our Website, organized by category:
4.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of our Website and cannot be disabled without affecting core features.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Wing Snob | Maintains user session and login state | Session | Browser session |
| cart_token | Wing Snob | Preserves shopping cart contents | Persistent | 7 days |
| csrf_token | Wing Snob | Prevents cross-site request forgery attacks | Session | Browser session |
| cookieConsent | Wing Snob | Stores cookie consent preferences | Persistent | 1 year |
| location_preference | Wing Snob | Remembers delivery location for service area checking | Persistent | 30 days |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting anonymous usage information.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _ga_[container-id] | Google Analytics | Contains campaign, session, and traffic source data | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes users for 24-hour period | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate to Analytics | Persistent | 1 minute |
| page_views | Wing Snob | Tracks page visit frequency for popular content analysis | Persistent | 30 days |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| language | Wing Snob | Stores preferred language setting | Persistent | 1 year |
| menu_preferences | Wing Snob | Remembers dietary preferences and spice level settings | Persistent | 90 days |
| order_history | Wing Snob | Enables quick reordering of favorite items | Persistent | 6 months |
| ui_theme | Wing Snob | Remembers light/dark mode preference | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Stores and tracks visits for Facebook advertising | Persistent | 90 days | |
| _fbc | Stores last visit and click ID for Facebook campaigns | Persistent | 90 days | |
| fr | Contains unique browser and user ID for targeted advertising | Persistent | 90 days | |
| retargeting_pixel | Wing Snob | Tracks users for remarketing campaigns | Persistent | 30 days |
| campaign_source | Wing Snob | Identifies which marketing campaign brought the user | Persistent | 30 days |
5. Third-Party Cookies
We use several third-party services that may place cookies on your device. These services have their own privacy policies and cookie practices:
Google Analytics
We use Google Analytics to analyze how visitors use our Website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site.
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
Facebook Pixel
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads on Facebook and Instagram.
Privacy Policy: https://www.facebook.com/privacy/explanation
Ad Preferences: https://www.facebook.com/ads/preferences
Social Media Platforms
Our Website includes social media sharing buttons and embedded content from platforms like Facebook, Instagram, and Twitter. These platforms may set cookies when you interact with their content.
Important Note
We do not have control over third-party cookies. Please refer to the privacy policies of these third-party services for detailed information about their cookie practices and opt-out options.
6. Cookie Duration
Cookies on our Website have different lifespans depending on their purpose:
Session Cookies
These cookies are automatically deleted when you close your browser. They typically include:
- Login session information
- Security tokens
- Temporary shopping cart data
Persistent Cookies
These cookies remain on your device for a specific period:
- Short-term (1-30 days): Marketing campaign tracking, recent preferences
- Medium-term (30-90 days): Shopping preferences, location settings
- Long-term (6 months - 2 years): User preferences, analytics data
| Duration | Cookie Examples | Purpose |
|---|---|---|
| Browser Session | PHPSESSID, csrf_token | Essential functionality during single visit |
| 24 Hours | _gid | Daily analytics tracking |
| 7 Days | cart_token | Shopping cart persistence |
| 30 Days | location_preference, retargeting_pixel | Location settings, marketing campaigns |
| 90 Days | menu_preferences, _fbp | User preferences, Facebook advertising |
| 1 Year | cookieConsent, language | Long-term user preferences |
| 2 Years | _ga, _ga_[container-id] | Google Analytics user identification |
7. How to Manage Cookies
You have several options for managing cookies on our Website:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here are instructions for popular browsers:
Google Chrome
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
- To manage specific sites, click "See all cookies and site data"
Mozilla Firefox
- Click the hamburger menu (three lines) in the top right
- Select "Settings"
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," click "Manage Data"
- Select specific sites to remove or click "Remove All"
- To change cookie settings, use the dropdown under "Cookies and Site Data"
Safari
- Click "Safari" in the top menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Under "Cookies and website data," choose your preference
- To remove existing cookies, click "Manage Website Data"
- Select specific sites or click "Remove All"
Microsoft Edge
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Select "Cookies and site data"
- Choose your preferred cookie settings
- To manage specific sites, click "See all cookies and site data"
7.2 Opt-Out Links
You can opt out of specific third-party services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Advertising: Facebook Ad Preferences
- Network Advertising Initiative: NAI Opt-out Tool
- Digital Advertising Alliance: DAA Consumer Choice Tool
7.3 Our Cookie Consent Tool
We provide a cookie consent banner when you first visit our Website. You can:
- Accept All: Allow all cookies for full website functionality
- Reject All: Block non-essential cookies (may limit functionality)
- Customize: Choose specific cookie categories to allow
You can change your preferences at any time by clearing your browser cookies and revisiting our site, or by contacting us directly.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may impact your experience on our Website:
Limited Functionality Warning
Disabling cookies may prevent you from accessing certain features and services on our Website.
Essential Cookies Disabled
If you disable essential cookies, you may experience:
- Inability to maintain items in your shopping cart
- Repeated login requirements
- Loss of security features
- Inability to complete online orders
- Compromised website security
Analytics Cookies Disabled
Disabling analytics cookies means:
- We cannot improve our Website based on user behavior
- Less personalized user experience
- Reduced ability to identify and fix Website issues
Marketing Cookies Disabled
Without marketing cookies:
- You may see less relevant advertisements
- You may miss personalized offers and promotions
- Advertising may be repetitive or irrelevant
Functionality Cookies Disabled
This will result in:
- Loss of personalized menu preferences
- Repeated location entry for delivery
- Need to re-enter dietary preferences each visit
- Default language settings only
9. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not want your online activities tracked.
Our Response to DNT
Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our Website does not automatically respond to DNT signals from browsers.
Alternative Options
Instead of relying on DNT signals, we recommend:
- Using our cookie consent tool to customize your preferences
- Adjusting your browser's cookie settings directly
- Using the opt-out links provided for specific services
- Contacting us directly to discuss your privacy preferences
Future Changes
We continue to monitor developments in DNT technology and may update our practices if industry standards are established.
10. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, legal requirements, or the cookies we use.
When We Update
We may update this policy when:
- We implement new cookies or tracking technologies
- We change our third-party service providers
- Legal requirements change
- We modify our Website functionality
Notification of Changes
When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Display a notice on our Website
- Send email notifications to registered users (for major changes)
- Request renewed consent where legally required
Your Continued Use
By continuing to use our Website after changes are posted, you accept the updated Cookie Policy. If you disagree with changes, please discontinue use of our Website.
Contact Us About Cookies
If you have questions, concerns, or requests regarding our use of cookies, please contact us:
Email: [email protected]
Phone: +1 346-571-7931
Address: 2704 Polk St A, Houston, TX 77003, USA
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM CST
We will respond to your inquiry within 2 business days.
12. More Information
For more information about cookies and online privacy, you may find these resources helpful:
Educational Resources
- All About Cookies - Comprehensive guide to cookies
- Cookiepedia - Database of cookies and their purposes
- Your Online Choices - European opt-out service
Browser Help Pages
- Google Chrome Cookie Settings
- Firefox Cookie Information
- Safari Cookie Management
- Microsoft Edge Cookie Settings
Privacy Advocacy Organizations
Related Policies
Please also review our related policies:
- Privacy Policy - How we collect and use your personal information
- Terms of Service - Legal terms governing your use of our Website
- Refund Policy - Our policy on refunds and cancellations